From the very beginning, we know that a good and satisfying powder grinding mill manufacturer and supplier should not only provide high quality products, but also complete customer services.
At zhengyuan, we provide the following services:
Upon receiving the deposit, we will offer the following technical services:
1. Design for your production line flow and equipment layout, free of charge;
2. Provide foundation drawings of customer-ordered grinding mills and drawings of related parts, etc;
3. Technical parameters of peripheral equipment will be supplied;
4. Free technical suggestions on adjusting of equipment layout and application.
5. Equipment upgrading (customers need to pay the cost);
1. Strictly conforming to ISO9001-2000 quality management system;
2. Strict control from purchasing inspection, process inspection to final proofing;
3. Established several QC departments to execute quality control regulations;
4. Detailed quality control examples:
(1) Complete files for quality control and quality feedback;
(2) Strict inspection for the components of our grinding mills, to assure products free of damage and avoid rust-eaten and paint peeling off later on.
(3) Only qualified components will be assembled and total equipment must be inspected completely before sale.
After sale service
1. We will send our technician to the site for guiding equipment installation and commissioning.
2. During the installation and commissioning, we offer operator training service.
3. The quality assurance date is one year after commissioning. And after that, we will collect the cost if provide repairing for your equipment.
4. Maintenance for equipment failure caused by improper handling (appropriate cost will be collected).
5. We offer the components with favorable price and perdurable maintenance.
6. If equipment repairing is needed after quality assurance date is expired, we will collect maintenance cost.